STOCKS | Tonghuashun Says App Outage Has Been Fixed After Users Reported Malfunctions

Tonghuashun said it had restored service after users reported widespread malfunctions on its app on July 3. According to Jin10, many users said on social media that the Tonghuashun app experienced abnormal functions in the morning, including lagging market quotes, an inability to load the community section, failed individual stock searches, and intraday and K-line charts loading slowly or freezing. Some users initially thought the issue was caused by their mobile network. The topic “Tonghuashun crashed” also trended on Weibo. In the comment section of Tonghuashun’s official Weibo account, users said the server had frozen in the morning and complained that it had not been fixed for half an hour. Tonghuashun said on July 3 that service had now been restored and that it was still investigating the specific cause.