Binance exposes a new type of scam: users fabricate evidence of "executive fraud" in an attempt to induce customer service to make statements.

Binance customer service representative Sisi disclosed a new type of scam targeting Binance and its users on the X platform, reminding users to be vigilant and pay attention to fund security. According to the report, a user complained to the platform that they were defrauded of funds by a person claiming to be a "Binance executive." The person promised to assist in resolving the issue but then became unreachable after receiving the funds. Binance's investigation revealed several anomalies: First, the so-called "executive" did not verify any key information during the chat, yet the user transferred funds directly; second, the address the user claimed to have used for fraud was likely controlled by the user; third, the user could not provide complete chat logs, claiming the other party was in private mode, and could only provide screenshots of subsequent questioning; fourth, the object of the questioning was a genuine Binance executive account, but the executive was unaware of the relevant communications. Further investigation revealed that this was a staged scam. The user forged chat logs and transfer receipts (the transfer logs came from a certain escrow platform), falsely claiming that the original chat logs had been deleted. They then deliberately engaged in conversations with a real executive account, creating two sets of screenshots of "executives." One set was then submitted to customer service, attempting to induce inappropriate responses and using public pressure as a threat. Sisi stated that publicizing this case aims to remind users to guard against evolving scams. Binance also emphasized that the platform will not proactively contact users through unofficial channels, nor will it request users to transfer funds or pay fees to designated addresses. Binance will resolutely expose and pursue legal action against any behavior that attempts to frame the platform or mislead the public through forgery or deception.