Microsoft Outage Exposes Risks of Relying on a Single Communications Provider

According to Jin10, Wire CEO Benjamin Schilz said this week's Microsoft outage exposed the risks of placing an organization's communications in a single provider's cloud. He said no one should blame Microsoft, as technology is never perfect and outages like this can happen to any company, including Wire. Schilz added that government agencies, the defense industry, and critical infrastructure cannot afford to rely on a single service for communications. He said digital sovereignty means not only controlling data and where it is stored, but also remaining operational during disruptions. If an organization relies on one platform for all its communications, he said, it ties its crisis response capability to that same platform.