Multiple ChatGPT and OpenAI users reported today that their accounts had been deactivated, with a login message saying they did not have an account because it had been deleted or deactivated. According to Odaily, affected accounts reportedly include free API accounts, shared team accounts and Pro subscriptions costing $200 per month, and some users said they received no advance email notice.
Some users said long-standing paid accounts were deactivated without warning, leaving them unable to access saved conversations and personal memories. There is not enough information to confirm a large-scale account suspension effort by OpenAI, and the reasons for the deactivations and their scope remain unclear.