According to CNBC, a survey released Tuesday by workforce management firm Deputy found shift workers’ attitudes toward their jobs improved over the past year, with 78.9% reporting feeling positive at the end of their shifts, up nearly half a percentage point from last year. The share reporting unhappiness fell to 5.9% from 6.6%, the lowest level in the survey’s four-year history, while the share responding “okay” rose to 15.2%.
The survey said casino workers in Rhode Island recorded a 100% positive rating, and hospitality ranked highest among major categories at 82.98%, followed by retail at 82.62%, while healthcare was lowest at 72.89%. By state, Rhode Island led with a perfect score, followed by Alaska at 95.35% and Hawaii at 92.89%; the highest negative ratings were in Arkansas (12.68%), New Hampshire (12.31%) and the District of Columbia (11.11%). Deputy said demographic shifts are influencing results, with Gen Z now the largest segment of the shift-based workforce; Alpha posted 88.88% positive responses and Gen Z 78.42%.