Backpack officials stated that an appeal channel will be opened, and users who operate 3 or fewer accounts on a single device will receive a points refund and token buyback compensation.

Backpack officials posted on the X platform that regarding the Sybil determination issue, the team has had in-depth discussions with the anti-Sybilization team. Due to the adherence to the "one person, one account" compliance standard, some Chinese-speaking users have been affected. Armani and the core team are preparing to immediately open an appeal channel and establish "Rule No. 3": users who have operated three or fewer accounts on a single device and have been identified as Sybil users will receive a refund of more than 50% of their points after manual verification. Furthermore, the Backpack team will launch a special program in the coming days to compensate eligible users by repurchasing tokens on the secondary market.