Schwab Says AI Is Past Experiments; Could Adoption Echo the Dot-Com Boom?

Charles Schwab says AI adoption among the 16,000-plus advisory firms it serves is shifting from testing to daily work, with its advisor services chief expecting adoption to reach top speed by next year’s IMPACT. Schwab’s 1996 web-trading launch signed up 100,000 customers in a month, but the dot-com crash later exposed an unsustainable cost structure, according to BeInCrypto. Schwab is offering a $4,800 credit through Nov. 30 to firms signing up for Anthropic’s Claude, with usage fees billed separately. Valmark CIO Geoff Moore says those fees can cost $75 to over $300 monthly per advisor; Schwab is the only RIA custodian in Anthropic’s advisor program so far.